Cabin Crew

Course Content

Join us and study in our new training facility, which consists of a fully working mock-up cabin!

• Reading lights, calls bells, fasten seat belt and no smoking signs

• Touch-screen connectivity to a range of cabin functions

• Interphone Handsets and PA capability

• Cabin Temperature control

• Cabin Lighting dimming & control

• In-flight Cabin Service Set (Serving Trays)

•  BCF and Oxygen Cylinder

• Safety emergency demo sets

• Check-in Desk

Course Content

This is a Level 2 qualification, which gives you a certificate to work as Cabin Crew and which supports your application when applying for jobs.

It includes the duties, safety, emergency and customer services carried out by cabin crew. Assessment is mainly theoretical (classroom based). There is one multiple choice exam. A practical assessment will be carried out at British Airways (or equivalent) training centre and in the classroom.

The course content consists of 6 units 

1. WORKING AS A CABIN CREW

2. AIRLINE HEALTH, SAFETY AND SECURITY

3. AIRCRAFT EMERGENCY SITUATIONS

4. DEALING WITH PASSENGERS ON BOARD AN AIRCRAFT

5. CABIN SERVICE - SELLING TECHNIQUES

6. MAKING PASSENGER ANNOUNCEMENTS ON BOARD AIRCRAFT

Previous students have gone on to work for British Airways, Ryanair and Ethiad.

For further information and to apply: 

Please contact Rosa Mauger on 020 7258 7253 or email rosa.mauger@cwc.ac.uk.