Cabin Crew

Course Content

Join us and study in our new training facility, which consists of a fully working mock-up cabin!

• Reading lights, calls bells, fasten seat belt and no smoking signs

• Touch-screen connectivity to a range of cabin functions

• Interphone Handsets and PA capability

• Cabin Temperature control

• Cabin Lighting dimming & control

• In-flight Cabin Service Set (Serving Trays)

•  BCF and Oxygen Cylinder

• Safety emergency demo sets

• Check-in Desk

Course Content

This is a Level 2 qualification, which gives you a certificate to work as Cabin Crew and which supports your application when applying for jobs.

The course runs on Thursday evenings, 6.30-8.30pm.

It includes the duties, safety, emergency and customer services carried out by cabin crew. Assessment is mainly theoretical (classroom based). There is one multiple choice exam. A practical assessment will be carried out at British Airways (or equivalent) training centre and in the classroom.

The course content consists of 6 units 

1. WORKING AS A CABIN CREW

2. AIRLINE HEALTH, SAFETY AND SECURITY

3. AIRCRAFT EMERGENCY SITUATIONS

4. DEALING WITH PASSENGERS ON BOARD AN AIRCRAFT

5. CABIN SERVICE - SELLING TECHNIQUES

6. MAKING PASSENGER ANNOUNCEMENTS ON BOARD AIRCRAFT

Previous students have gone on to work for British Airways, Ryanair and Ethiad.

For further information and to apply: 

Please contact Rosa Mauger on 020 7258 7253 or email rosa.mauger@cwc.ac.uk.