Level 4 NVQ Diploma in Business Administration


  • Adults


* Programmes are tailored to individual customer needs, a reduced fee is possible for group bookings and for unit exemption (Recognised Prior Learning).

Will the course give me what I want?

Course Content

The Diploma is designed for administrative staff working within all sectors of industry and commerce who are working in a management or strategic role. The qualification is designed around four core mandatory units (18 credits) and a selection of optional units (to a total of 39 credits).

Mandatory Units

  • 1. Communicate in a business environment
  • 2. Manage personal and professional development
  • 3. Manage the work of an administrative function
  • 4. Resolve administrative problems

Optional Units (selection)

  • Manage information systems
  • Manage events
  • Contribute to the design and development of an information system
  • Collaborate with other departments
  • Initiate and implement an operational change
  • Manage a project
  • Conduct quality audits
  • Manage a budget
  • Design business processes
  • Optimise the use of technology
  • Develop and maintain professional networks
  • Encourage learning and development

What have students who have taken this course in the past progressed to?

Progression to a higher qualification is encouraged.

How will I learn?

The NVQ Centre is flexible in its approach to delivering training programmes. The sessions can be delivered in your company in workshop format or through distance learning.

How will I be assessed?

The qualification is holistically assessed which means that the optional units chosen by the candidate will be assessed alongside the mandatory units. This means that when planning and carrying out assessments the assessor will ensure the units fit with the candidates’ job. Candidates are supported with regular meetings and blended learning.

Equipment and other costs


For further information or to apply please contact The Business Development Team on 020 7258 2711 or email business.development@cwc.ac.uk.

What qualification do I get on completing this course?


Is there additional work required by the student?


Entry Requirements

What qualifications or skills do I need to show I have before I can enrol?


Expected prior knowledge


English level


Mathematics level