The Diploma is designed for customer service and administrative staff working within all sectors of industry and commerce. The qualification is designed around five core mandatory units (19 credits) and a selection of optional units (26 credits).
Progression to a higher qualification is encouraged.
The NVQ Centre is flexible in its approach to delivering training programmes. The sessions can be de-livered in your company in workshop format or through distance learning.
The qualification is holistically assessed which means that the optional units chosen by the candidate will be assessed alongside the mandatory units. This means that when planning and carrying out assessments the assessor will ensure the units fit with the candidates’ job. Candidates are supported with regular meetings and blended learning.
For further information or to apply please contact The Business Development Team on 020 7258 2711 or email firstname.lastname@example.org.