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Student Support

We offer you support throughout your studies, even if the issue is unrelated to your course. If you need confidential advice or information on matters such as fees, financial support, grants, accommodation, immigration, childcare or other personal issues, we encourage you to get in touch with our Student Advisors. They also provide short-term counselling.

To contact an Advisor before you apply for a course, please email


We offer you practical help and advice including:

  • Fees, grants and other sources of financial help (including Bursary and Discretionary Learner Support Fund applications)
  • Support for Looked After young people and recent Care Leavers
  • Accommodation, leaving home and emergency housing
  • Rights, entitlements and support for asylum seekers, immigrants and refugees
  • You​r rights and entitlements as an international student
  • Domestic violence
  • Sexual health
  • Benefits e.g. Job Seeker’s Allowance
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Counselling Support

If you are experiencing personal difficulties which are affecting your wellbeing and/or ability to study, you can contact us to talk through your feelings and concerns in confidence. We offer short-term counselling and can help source long-term counselling and support services outside the College.

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Careers Advice

We have two Careers Advisors during term time who offer free, confidential and impartial information, advice and guidance to help you decide on your next steps. This includes help with University applications, further study, employment and training opportunities. Our College Course Advisors can also help with progression information if you are considering other College courses.

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Personal Tutor

All full-time students are allocated a personal tutor who will meet with you on a regular basis to monitor your progress and attendance and assist with other issues. They can explain and advise you on College rules, your learning programme, assessments, examinations and all aspects of your course.


The College provides an Induction programme for all students on mainstream courses at Level 3 or below. Inductions give you the opportunity to ensure you are on the right course and have access to all the support you need to succeed. You will work with tutors to produce Individual Learning Plans (ILPs) and agree objectives and actions to ensure you progress in your study. We know from what students tell us that Induction is very useful. It helps them to identify their learning style, strengths and areas for improvement, raising their confidence and setting targets and challenges. It also helps them to consider future programmes of study and career direction, and gives them the opportunity to discuss their goals and ambitions.

English Language, Literacy and Numeracy Support

We offer English Language, Literacy and Numeracy support on most mainstream courses. (See also Dyslexia, Learning Difficulties and Disabilities below).

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Equal Opportunities

We are totally committed to providing education and training for all, irrespective of ethnicity, gender, transgender, disability, religion, age or sexual orientation. Our Equal Opportunities Policy is monitored and reviewed regularly to make sure that it works for you.

LGBT Support

City of Westminster College actively supports its lesbian, gay, bisexual and transgender students. It has zero-tolerance towards homophobia and discrimination. The College runs a regular LGBT group - LGBT + Friends & Allies.

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Students with Dyslexia and other specific learning difficulties

We have specialist staff available to provide additional learning support for students at the College. If you have dyslexia or another specific learning difficulty and would like further details of the support on offer or a pre-entry appointment please contact us on: 020 7258 2914/5607.

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Students with Disabilities

We have a specialist team who provide additional learning support for students with disabilities, such as physical, sensory impairments, learning difficulties, mental health difficulties, Asperger’s Syndrome, medical conditions, emotional and behavioural difficulties and young people who have had Statements whilst at school. We are committed to ensuring that reasonable adjustments are made so that you are not disadvantaged in any way during your time with us. For full details of the support available, or to arrange a confidential pre-entry interview please call 020 7723 8826 and ask to speak to Disability Support.

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Health and Security

The personal security of students, staff and visitors, and their property, is of paramount importance to us. We strive to ensure that we maintain a welcoming and safe environment for everyone that studies, works and visits us, while also maintaining security and safety for all. For everyone’s comfort and safety we have a strict no-smoking policy in all College buildings. Please note that casual hoods must be kept down within the College environment and you must wear a visible College ID Card at all times while on College premises.

Car Parking

Car parking is strictly limited to students, staff and visitors with registered mobility issues and must be arranged in advance. Maida Vale Campus has limited bicycle parking, whilst Paddington Green Campus has ample parking facilities for bicycles and motorbikes/mopeds. However, all bikes and motorbikes are parked at the owner’s risk and we strongly advise you to secure bikes/motorbikes with a suitable lock.


There are refectories at Paddington Green Campus and Maida Vale Campus offering a choice of affordable hot and cold refreshments. Paddington Green Campus also has a public café on the ground floor.

Learning Resource Centres

Our well-equipped Learning Resource Centres at Paddington Green Campus and Maida Vale Campus provide a full range of services for students including:

  • Inductions
  • Study spaces for quiet study or group work
  • PCs and Apple Macs
  • Facilities for scanning, printing and photocopying
  • Reference and lending collections
  • Resources in a wide range of formats, including books, journals and online media
  • Laptops for loan during term-time​​
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